Make the operating layers visible
Digital continuity works best when foundational work, recurring baseline care and variable support are kept distinct.
I can cover platform and infrastructure planning, migration, DNS, launch and measurement through the agreed engagement. A recurring baseline can cover agreed care, licences, updates, backups, monitoring and hygiene. Variable support covers separately scoped updates, publishing, reporting and troubleshooting. Response times, emergency work and formal SLA commitments apply only when agreed in writing.