Direct answer
An AI automation decision register records what is being automated, why, what evidence supports the decision, what risks exist, who owns the approval, and when the decision must be reviewed. It keeps automation decisions visible instead of hidden inside tool choices.
How to use it
- Record the process or role under review.
- State the business goal and user impact.
- List the hidden-value risks discovered before automation.
- Name the automation treatment: automate, assist, human or escalation.
- Add owner, review date, metrics and rollback conditions.
Example
| Field | Example |
|---|---|
| Process | First-line support triage |
| Goal | Reduce repeat manual routing |
| Treatment | Assist with human escalation |
| Main risk | Misrouting urgent billing cases |
| Owner | Support lead |
| Review | 30 days after launch |
Caveats and limits
A register is only useful if someone reviews it. Treat it as an operating document, not a compliance trophy.